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DESC One-Stop Service Centers Improve Access

Detroit Employment Solutions (DESC) One-Stop Services Centers continue to make strides in servicing customers with disabilities in the Metro Detroit area. In March 2014, the centers were furnished with updated equipment to improve accessibility for visually impaired customers.

Gwen McNeal
Gwen McNeal

The new equipment provides equal access for computer use and information for individuals with visual impairments and or learning disabilities. Freedom Scientific’s EZ See products have helped people worldwide to achieve their goals despite blindness, low vision or learning disabilities.

The new equipment was ordered after the requirement was brought to DESC’s attention by Gwen McNeal, East Region Manager for the Bureau of Services for Blind Persons and the Chair of DESC’s Disability Advisory Council.

”We need to ensure that persons with disabilities are able to access the full range of services offered by not just DESC but also trainers and our employer networks” said Ms. McNeal. “With the new equipment, persons who are blind or visually impaired will be able to use the technology to level the playing field as they facilitate their job search using all resources at DESC’s disposal.”

EZ See systemThe EZ See system has a high-quality large-button keyboard with low-profile keys, large bold legends and the largest lettering available. It also has various multimedia features in addition to a gentle key bounce force with yellow keys for high contrast. The system is also equipped with an easy to use, high quality widescreen video magnifier with a more magnified text on the screen. EZ See provides sufficient room for reading and writing for all users.

In March, DESC One-Stop team members visited the Bureau of Services for Blind Persons Training Center in Kalamazoo, Michigan for a three day training seminar to learn how individuals who are blind and visually impaired acquire the skills, strategies and attitudes necessary for overcoming the many challenges presented by blindness. The team described it as a “humbling” experience.

“It is important to provide services to all Detroit jobseekers” said Pamela Moore, President and CEO of Detroit Employment Solutions. “This new equipment will go a long way towards ensuring that customers who are visually impaired and or have learning disabilities, are empowered in their job search activities.”