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Interested in Customer Service and Communication training opportunities?

Looking for a training course with a guaranteed job interview at the end?


If you have an interest in Customer Service and Communication, then this course could be exactly what you are looking for!

This Professional Communication Technician (PC Tech) training is designed to give students an introduction to the requirements of a customer service career, and will provide you with:

  • Telephone Doctorate Certification
  • Microsoft Outlook Specialist Certification

Most importantly, because of the level of employer demand in this sector, you are
Guaranteed a job interview on successful completion of your course.

Benefits include Medical and dental (after 90 days), a $10-$15/hr. starting wage with a biweekly bonus potential between $300-$1000 for some employers, and paid holidays/vacation and sick leave. You’ll also have a great work environment and be eligible for promotion after 6 months!

Classes are offered through Detroit’s ‘Emerging Industries Training institute’ (EITI) – an employer-led facility with a focus on long-term, sustainable employment.
To be eligible for this training, you must:

  • Take a pre-employment assessment test
  • Be a high-school graduate or GED holder
  • Be able to pass a drug screen
  • Have no felony convictions
  • Type at least 30wpm

These positions are EEOC compliant and veterans and jobseekers with disabilities are encouraged to apply!

Classes are starting soon. Once again, there are no course fees, no classroom fees, no placement fees, just good quality training leading to a recognized credential and a guaranteed job interview at the end!

For more information or to register, visit Detroit at Work. Alternatively you can email, or call 313-469-0581.

DESC does not guarantee or offer job interview opportunities upon successful completion of the program. Training and interview opportunities are offered by Emerging Industries Training Institute (EITI). Please contact EITI at the email address or phone number shown above if you have any program or placement-related questions.